Technical Benefits
Desktop Management is your responsibility
and every computer failure is a race against time. It's time
consuming and stressful.
With IT Works®
- it doesn’t have to be that way!
Turn chaos to order - IT Works®
is the leader of directory-based Desktop Management. By leveraging
the latest .NET technologies, IT Works®
brings new levels of efficiency and stability to NT, 2000,
and XP.
Control is easy in a structured, stable
IT Works® environment
- Desktops become part of a powerful inheritance model that
is easily managed
- Groups/departments are assigned standardized desktop
configurations, minimizing desktop-to-desktop variances,
instability, and administrative nightmares
- With standards in place, you can easily maintain any
computer, make changes from anywhere on the network, and
replicate them automatically to all targeted computerss
- Desktop lockdown eliminates end-user changes and the
need for troubleshooting at the desktop level
- Desktop lockdown prevents end users from installing software
or changing configuration settings
- Take advantage of Access Control List (ACL) permissions
to prevent viruses from damaging systems
- Computers are always maintained in a desired, defined
state, increasing system reliability and availability
- Integrated Help Desk system makes it easy to manage user
support
- Integrated asset management system provides detailed
hardware and software information
Simplify and automate - IT Works®
does it all!
- Automate almost all of your I.T. support tasks
- Turn complex, time-consuming operations into fast, routine
tasks
- Dramatically improve user satisfaction
- 24x7 reliability keeps employees productive and satisfied
- Ensure better reliability and availability for all desktops
and applications
- Speed troubleshooting and fixing user crises
- Desktop lock-down ensures bullet-proof security and higher
system availability
- Dramatically reduce failures, help desk calls, and troubleshooting
time
- Reduce downtime and support calls by increasing reliability
and availability
- Ensure consistent, predictable desktop behavior
- Eliminate end-user changes and security breeches
- Free end-users from administrative and backup responsibilities
- Control desktop security according to customized policies
and permissions
- Automatically deploy and update your virus protection
software on all desktops
- Minimize interruptions for software installations, upgrades
and migrations
- Non-disruptive administration - deployments and migrations
can be scheduled for convenience
- Enhanced remote management and control
- Remote management allows troubleshooting and fixing problems
without impacting users
- Perform fast, non-disruptive deployments, upgrades and
migrations
- Automate the addition and replacement of desktops, portables
and servers
- In minutes - build or restore a desktop or migrate an
entire department
- Fast exact disaster recovery automatically rebuilds desktops,
portables and servers
- Seamlessly import Domain resources into IT
Works®
- Automated processes flattens learning curve for I.T.
staff - turnover is less disruptive
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