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Corporate IT

You make daily decisions affecting the health of your computing environment and you deal with crisis management in an endless cycle. Every failed system is a race against time; making it time-consuming and stressful. There is a better way…

As companies drive toward efficiency is every aspect of their business, technology solutions play an ever increasing role toward this goal. The majority of efficiencies are based in technology solutions, which increase the responsibility and foot print of the IT department in driving line of business improvements.

At the same time that technology use is expanding in corporations, so are the variety of technologies …SOA, cloud computing, virtual environments… all these represent new management and support challenges.

This all adds up to growing responsibility for the IT staff: technology is facilitating the majority of new efficiencies, IT is playing a greater role in delivering these efficiencies, the number of devices that require support are growing, and technology solutions are continuing to change and improve. 

Green is not only a measurement of your electricity consumption. Green also applies to your employees and how to allow them to do more with less energy. All these advancements in technology require more support and in order to extend the reach of your support staff it makes sense to provide them with tools that automate and streamline their efforts.

IT Works provides automation that will allow your IT operations support staff to focus on the issues that genuinely require their attention by automating redundant daily that typically consume much of their time. This allows your support group to focus on what really matters:

  • Providing more strategic focus.
    IT is a key business partner involved in creating innovation requiring IT personnel to invest more time in strategic activities. And there will always be daily, much needed tasks IT performs to keep your business engine running. IT Works solutions enables your  staff to automate the majority of these tasks associated with their support efforts, providing them the valuable time to focus on initiatives that put you ahead of your competition.
  • Streamlining system complexity.
    As the boundaries between internal and external support have blurred, the IT department now has to deliver services to external partners, directly to customers, as well as to internal corporate staff resulting in more system support complexity. IT Works provides the ability to manage a wide variety of devices servicing a myriad audiences enhancing service to all of your “customers.”
  • Increasing system flexibility.
    IT is tasked with contributing to the strategic efforts of the enterprise organization. Part of this effort is responding to business process changes quickly and flexibly in order to make changes in computing environments. IT Works provides transparency and the capability to change system configurations quickly and easily. When migrations or new systems are installed, the majority of this effort can be automated.
  • Decreasing security risk.
    As systems become more accessible to a variety of users, risk has dramatically increased. The possible infiltration of internal computing environments is now part of daily security monitoring. It is imperative that software upgrades, virus and security patches are kept current. IT Works provides a tighter regulation of software-to-computer administration reducing the possibility of errant software being loaded on part of a network. There also is a complete change log for each machine which provides details of the changes to any machine.
  • Simplifying support logistics.  
    Logistics make it more challenging to manage much of the computer equipment because it may not be “on-site”. With distributed company networks, you may have multiple retail outlets, kiosks, branch locations, or a “super sized” facility. IT Works provides the ability to manage systems remotely, allowing enterprise wide management from a single console or screen, reducing the requirements for the IT staff to physically travel to each device location.

The IT Works Solutions streamlines the operations of supporting and managing the life cycle of end point computers and servers. IT Works capabilities deliver increased speed and flexibility to respond to business changes, lowers risk of running unauthorized software, increased efficiencies, streamlined workflows, and lower costs.

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